Streamlining issue tracking and resolution across Unilever's distribution network. Empowering teams with efficient problem-solving tools for enhanced operational excellence.
Designed specifically for Unilever's distribution ecosystem, connecting DTOs, CDITs and regional management.
Monitor distributor issues from submission to resolution with live status updates, priority management, and automated notifications.
Tailored dashboards for DTOs, CDITs and Administrators with appropriate permissions and workflows for efficient collaboration.
Comprehensive dashboards with charts, statistics, and regional performance metrics for data-driven decisions.
Efficient process for distributor issue resolution
DTOs report distributor issues with details, priority, and attachments
CDITs review, categorize and assign issues to appropriate teams
Teams work on resolution with regular status updates and communication
Issue marked as resolved with completion notes and feedback collection
Designed for different roles in the distribution network
Distribution Territory Officer
Customer Development IT
System Administrator
Join Unilever's digital transformation in distribution network management. Experience faster resolution times and better team collaboration.
Need System Access?
Please contact your regional administrator or IT support team to get your account credentials and system access.